Medical and Dental Plans for Case Western Reserve University Faculty and Staff

At Medical Mutual, the health and well-being of our members is our top priority. That’s why we offer high-quality health plans with access to the doctors and hospitals you know and trust. Plus, online tools to help you easily manage your plan, wellness perks and more. We give you peace of mind, so you can enjoy life's best moments.

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Register for My Health Plan

Pick the Plan That's Best for You

Below is a comparison of our SuperMed network and CLE-Care network plan options. Use the SuperMed Network for the PPO plan and the High Deductible health plans. Click on the links below to search for covered providers in each plan.

CLE-Care Network

  • Copay plan that offers fixed costs for things like office visits, prescriptions drugs and more
  • Lower monthly premiums and out-of-pocket costs
  • Access to The MetroHealth System, including over 2,300 CLE-Care HMO providers at more than 20 conveniently located facilities throughout Cuyahoga County
  • Ease of a non-gatekeeper HMO, which means you can access specialists directly without going through your primary care physician
  • Conveniently fill prescriptions at MetroHealth pharmacies up to 90 days or through an Express Scripts retail pharmacy

SuperMed® Network

This network is used with the PPO plan and the High Deductible health plan.

  • PPO plan that offers fixed costs for things like office visits, prescriptions drugs and more
  • High-deductible health plan that can be paired with a health savings account for tax savings
  • A broad network of providers that includes almost every Ohio hospital and more than 70,000 providers
  • National network coverage through the Cigna PPO®* network
  • Services can be received from providers not in the network, but at a higher out-of-pocket cost

Prescription Drug Coverage for SuperMed Network Plans

Case Western Reserve offers prescription drug coverage through MedImpact. Learn more by visiting MedImpact.com. Visit the CWRU Benefits Administration website for more information on the Case Western Reserve prescription benefit.

Member Programs

Get the most out of your health plan with our wellness programs, online tools and more. A few of our resources include:

  • Provider Search and Cost Comparison – our new and enhanced MedMutual Find a Provider lets you search for in-network providers and compare costs all in one easy-to-use tool.
  • WW® (formerly Weight Watchers) – save almost 50% when you start or renew a WW membership.
  • Chronic Condition Management Program – our trained Health Coaches provide personalized support and help you manage your chronic condition, like asthma, diabetes and more.
  • Nurse Line – a registered nurse is available to answer your health questions 24/7 by calling 1-888-912-0636.
  • Quit Line® – if you need help giving up your tobacco habit, our program can help. One-on-one coaching, a personalized plan and educational materials are available with no out-of-pocket costs. Learn more by calling 1-866-845-7702.
  • Telehealth (Telemedicine) – virtually connect with your provider by computer, tablet or smartphone.
  • Maternity Management - resources to help members prepare for baby's arrival and support for your growing family.

To get started with any of these programs, log in to My Health Plan.

Our Customer Care Team Can Help!

Contact us at 1-800-586-4509 with your questions about benefits, claims, network providers and/or our wellness programs

Convenient hours of operation (all Eastern Time)

  • Monday – Thursday 7:30 a.m. – 7:30 p.m.
  • Friday 7:30 a.m. – 6:00 p.m.
  • Saturday 9:00 a.m. – 1:00 p.m.

Cigna Medical Benefits Abroad (MBA)**

Applies to PPO plans, HDHP plans, Medifil and Medicare Advantage Plans only. Not available to CleCare and Dental only members.

Cigna’s Medical Benefits Abroad® (MBA) plan provides coverage for unexpected injuries and illnesses that occur while you’re traveling outside of the United States. Cigna’s dedicated customer service representatives are trained to handle your needs as an international traveler. If you need care while traveling internationally, call 1-800-243-1348 and provide Cigna with your MBA policy number and your employer/group name.

You can find your MBA policy number and group name in the ID Card document below.

Helpful Documents:

Superior Dental Care (SDC) Plan

The SDC dental plan available to you through Case Western Reserve University protects your smile and supports your overall health. Your SDC plan comes with the following:

  • Comprehensive dental coverage including orthodontia for children*
  • SDC’s national dental network with more than half a million access points across the country
  • Out-of-network coverage included, but at a higher out-of-pocket cost
  • Value-added benefits included: free second opinions, a 15% discount on cosmetic or non-covered dental services**, a prescription discount card, an EyeMed vision discount plan, and a TruHearing hearing aid discount program
  • Friendly and helpful member services team located right here in Ohio

*See Schedule of Benefits for full coverage details.

**Dentists who participate in the SDC SmileRider program offer a special discount of 15% for cosmetic services including teeth whitening, veneers, bonding, and other elective procedures not covered under your dental plan. To find a SmileRider dentist, search the SDC network with the Find-A-Dentist tool and look for the SmileRider checkmark.

*The Cigna PPO network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration. Cigna is an independent company and not affiliated with Medical Mutual. Access to the Cigna PPO network is available through Cigna's contractual relationship with Medical Mutual. All Cigna products are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.

**All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Life Insurance Company of NorthAmerica, Evernorth Care Solutions, Inc., Evernorth Behavioral Health Inc., or affiliates and contracted companies. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.